Customer Support Triage
From overwhelmed inbox to organized queue
Before
- Support team manually reads every ticket
- 60% of inquiries are repetitive FAQs
- Hours spent routing tickets to right team
- Customers wait 4+ hours for first response
After
- AI bot handles common questions instantly
- Complex tickets auto-routed with context
- First response time under 5 minutes
- Agents focus on high-value conversations
Solution
AI Chatbot + Ticket Routing Automation